Please note that in the event of inclement weather we will send a text alert to all families.
Should you not be on the text list please click here to sign up.
In addition, you will find an announcement on our Facebook Page, below on this website and on our office voicemail.
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Hours:
Monday through Friday
9:00am until 6:00pm
Announcements:
Should you become uncomfortable bringing your child into the clinic we are offering a tele-therapy session option. Please talk with your child's therapist to set up this option. In addition, we will begin insurance verification mid December. Have your current information with you at your next session.
Our office will be closed:
  • November 26th and 27th for the Thanksgiving holiday
  • December 24 through January 3rd.        We will reopen on Monday, January 4th. 

PUTTING CHILDREN & THEIR FAMILIES FIRST FOR OVER 20 YEARS.

SPECIAL NOTICE. PLEASE READ: The following memo is regarding The Caring Group’s Covid-19 Clinic Protocol. 

 

In accordance with the Illinois Department of Health, patients must be screened by their parent or guardian for COVID-19 symptoms and other criteria below PRIOR to entering the clinic. Should your child not meet the criteria below, you must keep your child at home and notify the clinic/therapist of this information.  At that time, you will be given the option to move to a tele-therapy session.

Criteria to attend therapy:

  • Does not have a temperature over 100.4 F.

  • Not taking fever-reducing medicines, such as those that contain aspirin, ibuprofen, or acetaminophen, in order to reduce his/her fever.

  • Has not had close contact with someone with COVID-19 within the past 14 days.

  • Has not had anyone in the household directed to self quarantine by a workplace, school, health care provider or by the County or State Department of Health.

  • Has not returned from travel outside the United States or on a cruise ship or a river boat within the past 14 days.

  • DOES NOT have any of the following symptoms: chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body ache, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea.

When you arrive at the clinic: 

  1. Remain in your car until your appointment time.

  2. Please have all people put on their masks before entering the building.

  3. Wait in our lobby in one of the designated areas until called. The therapist will ask you standard COVID-19 questions. Should you wish to view those questions please click here.

  4. Return to your car after your therapist has come to get your child.

  5. After the session, your child’s therapist will text you to pick up your child from the lobby. Again, should this pickup method not work for you please let your therapist know.

 

Following the Covid Questionnaire, the therapist will :

  • Take your child directly to a sanitizing area, assist in washing their hands and will take their temperature.  

  • Then they will go to a designated, disinfected treatment area and remain there for the entirety of the session.  

  • Under emergency circumstances, if a child needs to use the restroom and they are not independent - the family can come into the vestibule area to assist. 

POLICY IN CASE OF PATIENT OR STAFF MEMBER FOLLOWING A COVID-19 RELATED EXPOSURE OR POSITIVE TEST:

  • The Caring Group will follow the School/Work Flowchart following a COVID-19 Related Absence. View this flowchart here.

  • In the event of a positive COVID-19 test, for either patients or staff members, The Caring Group will follow CDC guidelines​.

We ask for your patience during this unprecedented time.  Keeping everyone safe and healthy is our number one priority. Should you have questions, please feel free to call the clinic at 618-607-0086. We look forward to seeing everyone!

Our Mission
With over 20 years of experience, our mission is to give every child who comes through the door, a positive experience. Our objective is to maximize success both at school and in their everyday lives.
Who We Serve:
The Caring Group is a private practice specializing in a variety of therapy services for infants, toddlers, children, pre-teens, and young teenagers.
How We Practice:
We strive to make every parent and child feel valued, heard and cared for with the utmost respect.  It is our goal to develop a
meaningful and trusting relationship that lasts for many years to come.
What To Expect:
Our certified therapists provide your child with quality care that is specific to your child and your family’s needs. You will feel confident and included in every step of this process.

Phone: 618-607-0086

Fax: 618-607-0042

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723 Insight Avenue, Suite 300

O'Fallon, IL 62269

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