Step 1: Reach Out
Email us at office@thecaringgroup.net or call 618-607-0086 to begin the referral process. We’ll gather some basic information about your child and your insurance so we can check coverage.

 

Step 2: Prescription from Your Provider
We’ll likely need a prescription (script) from your child’s primary care provider on file. This can be faxed directly to our office at 618-607-0042.

Your provider does not need to recommend therapy for services to begin, but the prescription is required for insurance purposes.

If your plan requires an insurance authorization, we’ll let you know right away.

 

Step 3: Insurance Review
A member of our team will contact you to review insurance benefits and discuss any potential out-of-pocket costs.

 

Step 4: Scheduling
Your child will be matched with a therapist, and they will reach out directly to schedule the evaluation and first visit. Since therapists manage their own schedules, appointment availability may vary.

 

Step 5: Intake Forms
Before your first visit, please download and complete the intake forms using the button below. Bring the completed forms and your insurance card with you to your appointment.

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If you have questions at any point, please don’t hesitate to reach out! We’re here to help make this process as smooth as possible.